You deserve the best tracking device
User-Friendly Interface
Our GPS tracker has an intuitive and user-friendly interface that makes it simple to use for anyone, regardless of technical knowledge.
Coverage
Our GPS tracker has nationwide coverage, promising you'll have peace of mind wherever they go.
Shipping
All orders placed in the United States will receive FREE SHIPPING. Please be aware that every order will require 5-7 business days to process before leaving our warehouse for shipment.
Return Policy
Your satisfaction makes us happy. Within 30 days of your purchase, if you are unhappy with your purchase in any way, you may return it to us for a complete refund to the original form of payment. Send an email to support.gps@family1st.io with your order number, and our customer service team will be pleased to assist you.
Stay Connected, Stay Secure
Experience enhanced security and convenience with our advanced GPS tracker, designed to provide real-time location updates and robust geo-fencing capabilities. Ideal for monitoring vehicles, valuables, and loved ones, this device ensures you remain connected and informed, wherever you go.
Add Multiple Devices
Easily monitor all your family members and valuable assets from a single account, enhancing convenience and peace of mind.
Secure and Private
Your data's security and privacy are paramount. Our encrypted system guarantees your information stays private and safe.
Sleek and Compact
Our GPS trackers are designed to be portable, easily attaching to any vehicle, personal item, or being carried discreetly.
Lifetime Warranty
Enjoy the reassurance of a lifetime warranty on our GPS trackers, ensuring your investment is protected for years to come.
Trip History
View comprehensive trip histories with detailed map guides directly through our platform. This feature allows users to track past routes and analyze travel patterns effortlessly, enhancing your monitoring capabilities.
Customization of Alert Settings
Customize your alert settings via our mobile app to suit your specific needs and preferences. Whether it's speed alerts, geofence boundaries, or battery levels, adjust the notifications to stay informed in the way that works best for you.
Get Trip Reports Easily
Retrieve detailed trip reports using the Family1st Pro App or website at your convenience. These reports provide valuable insights into driving behaviors, route efficiency, and overall vehicle usage, helping you make informed decisions about your tracking and monitoring strategies.
FAQ's
Find quick answers to common questions about setting up and using the Family1st GPS Tracker. This section covers everything from device features to monitoring and alerts, helping you maximize the effectiveness of your GPS tracking experience.
How can I track my vehicle or teen driver using the Family1st GPS Tracker?
You can monitor your vehicle or teen driver in real-time using the Family1st Pro app. This app allows you to view trip & travel history, driving habits, and get instant alerts on your device.
What are Geofences and how do they work?
Geofences are virtual boundaries that you can set up around a certain location. When you opt to receive Geofence alerts and create virtual boundaries, you will receive alerts whenever the GPS tracker enters or quits these predefined areas, helping you to monitor movements more effectively.
Can I monitor driving behaviors with the Family1st GPS Tracker?
Yes, our GPS tracker provides a detailed, customizable trip report, which can be downloaded as well. These insights can help you identify the route taken.
What is included in the Track history?
The Track History displays the route taken and the speed at which the vehicle was driven. The history for this report does not exceed 30 days.
What alerts and notifications will I get?
You can customize and set up various alerts such as battery level, function key and geofence directly through the Family1st Pro app. The process is user-friendly and can be tailored to meet your specific monitoring needs.
What app is used for this tracker? How do I get a username and password?
You will have to download the “Family1st Pro” app on your iOS and Android devices. The username and password will be the same used at the time of activation.
What support options are available if I need help with my Family1st GPS Tracker?
Family1st offers 24/7 email customer support at support.gps@family1st.io along with a comprehensive knowledge base and FAQ section on our website. For phone support, you can call between Monday and Friday, 9:00 a.m. and 5 p.m. PT, at +1 855-462-7819.